A Decade of Success: Shreve, Crump & Low Shines in Greenwich
Celebrated as America’s oldest jeweler, Shreve, Crump & Low owes much of its distinguished reputation to the Walker family. The company’s history stretches back to 1796, when silversmith John McFarlane opened a shop in Boston. Over the years, it passed through several hands, including John Low in 1822, William Shreve in 1855, and Charles Crump in 1869, who joined Shreve to establish the iconic brand recognized today.
The company’s modern chapter began in 2006, when it was acquired by David Walker. David, whose father, Frederick J. Walker, ran a boutique jewelry shop in Wellesley, Massachusetts, grew up deeply rooted in the trade. His early exposure ignited a lifelong passion for the industry and helped him cultivate a devoted clientele. He eventually opened his own business, David & Company. When the chance arose to purchase Shreve, Crump & Low, David seized it, valuing its heritage as a cornerstone of New England’s craftsmanship and luxury.
Frederick J. Walker with David Walker and his children Olivia, Brad, and Brian at David & Company in Wellesley, Massachusetts, circa 1995.
(Images courtesy of Shreve, Crump & Low)
Despite his father’s warnings about the challenges of the jewelry industry, David encouraged his children—Brian, Brad, and Olivia Walker—to join the family enterprise. Following his passing in 2021, they assumed leadership, continuing their father’s vision. Reflecting on one of her father’s guiding principles, Olivia Walker, now the brand’s Marketing Director, shared, “My father often emphasized the importance of building relationships, not just transactions. He believed business is about creating a community and fostering long-term connections based on trust and respect. This mindset influences everything we do, from how we interact with customers to how we support employees and partners. People remember how you made them feel, and that’s what builds trust and loyalty over time.”
Brian, Olivia, and Brad Walker at Watches and Wonders Geneva, 2022.
Under the Walker family’s stewardship, Shreve, Crump & Low has become reputable for its unparalleled offerings. These include fine giftware, exquisite china collections, renowned Swiss and German timepieces—including some of the world’s rarest watches—and exceptional estate jewelry (think one-of-a-kind creations by the legendary Jean Schlumberger), as well as magnificent diamonds and vibrant colored gemstones. In 2014, the company expanded beyond its iconic three-story flagship on Boston’s Newbury Street by opening a second location in Greenwich, Connecticut. When asked, “Why Greenwich?” Olivia explained, “We were captivated by the town’s distinctive combination of strong community values, local pride, and an increasing appreciation for high-quality services. Our dedication to craftsmanship and exceptional customer service resonated perfectly with Greenwich’s discerning clientele, who truly value quality and authenticity.”
Shreve, Crump & Low’s Greenwich Avenue storefront.
A. Lange & Söhne Double Split Flyback Chronograph Rose Gold 43mm ($86,900).
This month marks the 10th anniversary of the Greenwich Avenue store—a proud milestone for the storied institution. Over the past decade, Shreve, Crump & Low has cultivated meaningful relationships in the community. Olivia elaborated, “Many of our Greenwich customers have become loyal patrons, and our involvement in local events, charities, and collaborations with businesses has forged deep ties. Giving back has always been at the heart of our mission. Over the past 10 years, we’ve proudly donated millions to education programs, children’s services, healthcare initiatives, and other vital causes. Our team cherishes the partnerships we’ve built with local nonprofits and looks forward to continuing this habit of giving.”
Inside Shreve, Crump & Low’s Greenwich Avenue store.
As Shreve, Crump & Low celebrates its decennial in Greenwich, the Walker family reflects on the key moments that have shaped their growth and strengthened their bond with the town—a legacy they remain deeply committed to preserving for generations to come.
22.02ct diamond ring (price upon request).